Please contact BCBSAZ Advantage at (800) 446 - 8331 or the AZBlueMedicare Provider Portal
This member has been identified to be a CHS (Corporate Health Services) member. Please enter a valid CHS group number to be redirected to the appropriate third party administrator (TPA)
Your first time accessing this tool may take a few minutes for the system to register you.
Attention Gold Card Program Providers: Please call 602-864-4811 for your authorization number.
Note: To use the Arizona Standard Prior Authorization Request forms, exit this tool and click the "Requests-AZ Standard Online" link.
WARNING! BCBSAZ is aware of data issues with this tool and will resolve these issues ASAP:
1) All designated PCPs may not be available for searches.
2) Search results may be incomplete and likely will not include all attributed PCP-HMO patients.
TEMPORARY SOLUTION: For now, to check if a member is attributed to you, please do an Eligibility & Benefits Inquiry.
If you have questions, please call Provider Assistance at 602-864-4320 / 1-800-232‑2345, ext. 4320.
Eligibility/benefits, precertification, claims, fee schedule information
602-864-4320 or 1-800-232-2345
Precertification on weekends/holidays
(immediate service or discharge planning)
602-864-4320
PCP Coordinated Care HMO Plans
1-844-807-5106
Prescription medication benefits
1-866-325-1794
Aged, problematic claims, not resolved through
normal customer service inquiries
PSO@azblue.com
Dental claims and customer service
602-544-8902 or 1-866-595-4354
BlueDental claims and customer service for stand-alone dental plans
(prefixes 99D and MUM)
1-888-271-7806
Use the search tool to find your assigned Provider Relations Contact
Provider portal support:
eSolutions@azblue.com
602-864-4844 or 1-800-650-5656
HIPAA transactions: ICS@azblue.com
General questions, suggestions, complaints
ProvNet@azblue.com
602-864-4231 or 1-800-232-2345, ext. 4231
Office Location
Blue Cross Blue Shield of Arizona
8220 N 23rd Ave.
Phoenix, AZ 85021
Mailing Address
Blue Cross Blue Shield of Arizona
Attn: Provider Partnerships-S102
P.O. Box 13466
Phoenix, AZ 85002
Pressing “Continue” takes you outside of azblue.com, which is not controlled by Blue Cross Blue Shield of Arizona.